Recommend & Share

Construction

Project Overview

Recommend & Share is a UK-based service marketplace built to restore trust and fairness in the trades industry. The platform connects customers and tradespeople under transparent, pre-agreed terms — work to be done, completion date, and price — ensuring both sides are protected. Every transaction leaves a permanent public record, empowering customers to choose dependable professionals and helping contractors avoid unreliable clients. More than just a review site, Recommend & Share reimagines the service economy as an ecosystem of accountability. Its upcoming Phase 2 introduces an integrated escrow system, guaranteeing that contractors, suppliers, and merchants alike are paid fairly — addressing one of the most persistent pain points in the industry: payment disputes.

The Challenge

The UK’s service industry has long battled a lack of accountability on both sides of the transaction. Customers often fall victim to unreliable tradespeople who fail to deliver as promised — while honest contractors lose income to rogue clients who refuse to pay. Even merchants who supply materials are left exposed, becoming collateral damage in disputes that aren’t their fault. When Recommend & Share first approached Alchemy Apps, their vision was powerful but their platform was struggling. After several disappointing partnerships with other agencies, they were left with an outdated interface, recurring technical bugs, and missing core features that made it difficult for users to trust or rely on the system. What they needed was more than a fix — they needed a partner capable of rebuilding both the platform’s technical foundation and its reputation.

Our Solution

Alchemy Apps stepped in as both a technical partner and strategic advisor, guiding Recommend & Share through a complete revitalization of their platform. Our approach focused on three priorities: reliability, usability, and transparency — the same values that drive the platform itself. 1. Debugging and Stabilization We began with a deep technical audit, identifying and resolving dozens of bugs that had been undermining performance and user trust. This included backend logic corrections, front-end inconsistencies, and broken user interactions — resulting in a smooth, reliable platform foundation. 2. Modern Redesign & Redevelopment Alchemy Apps reimagined the site experience from the ground up. We redesigned and rebuilt the landing page, user dashboards, and core workflows using modern no-code and low-code tools, creating a fast, accessible, and visually refined interface. The new design improved navigation, reduced friction, and gave the platform a professional polish aligned with user expectations. 3. Real-Time Notifications & Alerts To improve communication and engagement, we implemented a robust notification and alert system across the app. Users and admins now receive timely updates on transactions, agreements, and status changes — a key factor in trust-building for digital service platforms. 4. Strategic Escrow Consultation Recognizing that trust also depends on financial security, Alchemy Apps provided in-depth consultation and integration planning for multi-party escrow solutions, ensuring that future versions of Recommend & Share can safeguard payments not just for contractors but also for suppliers and merchants.

Tech Stack

Bubble

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